Google Drive, Docs, Sheets & Slides Downtime Throws Users Into Confusion

Google Drive, Docs, Sheets & Slides Downtime Throws Users Into Confusion
Google Drive, Docs, Sheets, Slides went down on Monday 7:30 PM WAT

Google Drive, Docs, Sheets, and Slides all briefly went down Monday due to an unknown issue, which appeared to affect both the consumer and business versions of Google’s productivity apps.

The source of the issue wasn’t immediately clear. A Google spokesperson referred to the company’s G Suite Dashboard, which indicated Drive, Docs, Sheets, Slides, and Classroom were all experiencing a “service disruption” as of 7:30 PM (West African Time).

“We’re investigating reports of an issue with Google Docs,” the site says. “We will provide more information shortly. The affected users are unable to access Google Docs.”

By 10:46 a.m. PT, the dashboard was updated to say that the issue “should be resolved,” and that “system reliability is a top priority at Google.”

While Google’s productivity apps didn’t seem to be universally down — some users reported that the apps were still functioning during the reported downtime — the outage seemed to be widespread. An outage map on downdetector.com, which tracks service disruptions, showed that much of the U.S. experienced issues.

Meanwhile, on Twitter, frustrated office workers were doing what they do best in these situations, as Google Docs and Google Drive quickly started to trend.

https://twitter.com/Bensonville18/status/1221860504181858306

https://twitter.com/O7Spectre/status/1221873002020773888

https://twitter.com/K_Crawf/status/1221865471844073472

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